This Refund Policy applies to paid services, marketplace charges, and subscription-related fees where applicable.
Refund Eligibility
- Duplicate charges, failed service delivery, and confirmed technical billing errors may qualify for refunds.
- Refunds are reviewed case by case based on transaction records and policy compliance.
Non-Refundable Cases
- Completed services fully delivered as described.
- Violations of platform policies or misuse of services.
How to Request a Refund
Submit a request with your transaction reference and account details to legal@lofush.co.tz.